If your tracking still shows the status “Unknown delivery date” two working days after your shipment was sent, please contact us briefly.

We will check the shipment immediately and, if necessary, initiate an investigation at the post office so that your shipment can be found and delivered as quickly as possible.

You can do so directly here Webshop order.

Simply select the product you want, add it to your shopping cart and checkout.

There you can enter your delivery address and billing address, select shipping options and complete the order.

After your purchase you will automatically receive an order confirmation by email.

We accept credit cards (Visa, MasterCard), TWINT, Google Pay, Apple Pay, PayPal, advance payment and purchase on account (subject to credit check).

All payments are processed securely and encrypted via our certified payment providers.

Since many of our Products If the items are individually assembled or decorated by hand, subsequent changes are usually no longer possible once the order has been processed or paid for.

However, if you want customization immediately after purchase, contact Please contact us as soon as possible - we will be happy to check whether a change can still be made.

Please always check your shipping address carefully before completing the order.

If you notice a mistake after purchasing, contact Please contact us immediately - as long as your order has not yet been shipped, we can in many cases still adjust the address.

However, if the package is already on its way, in most cases it is unfortunately no longer possible to change the address and additional shipping costs may apply for a return or redelivery.

In such a case, please contact us immediately. We will then immediately contact the post office and check a possible redirection or redelivery.

You will receive your invoice digital.

Once your order has been shipped, we will invoice you as PDF link in the shipping confirmation email available for download.